Resco Mobile CRM platform specifics

New updates: Whenever a new update is created by Resco, it has to be approved by the app store. Google Play (Android) is, from our experience, very fast by doing so. Apple takes some time, the same as Microsoft for Windows Store app. That’s why, when a new app is released, Android users can get it the next day, iOS users could wait for 2 days and Windows Store app users may need to wait 4+ days.

Advanced customizations/development: Android is generally a more open platform because it allows the application (in this case, Resco Mobile CRM) to communicate with other applications and the system. iOS does not allow this type of integration.

Features: There is also a slight difference in the functionality of Resco Mobile CRM application across different platforms. These differences come mainly from the fact that we implement features at a pretty quick pace, which means a feature that is done by the release on one platform only gets out there anyway (the rest will follow afterward).

Other differences are because of the platform specifics and restrictions.

iOS (iPhone/iPad)

  • uses Apple maps
  • can run for max. 10 minutes in the (therefore not advisable to do the first synchronization in the background)
  • takes a week or more for the new app to be out in the store


  • uses Google Maps
  • the print report functionality only available on Android 4+
  • supported MDM: Symantec
  • takes a day or two to be on the Google Play store


  • uses Bing map
  • no calendar sharing (syncing Mobile CRM calendar with a system calendar to fuse personal and professionals schedules)


  •  Resco Mobile CRM does support Blackberry powered by Android

The exception to the rule: Devices that have unlicensed Android or do not support Google maps (happens in China).

Hardware requirements

Available space: Resco Mobile CRM requires as much database space as is decided by the system admin (by using sync filters). There’s no way you can copy the whole CRM database into a phone or a tablet (you just don’t have that much memory), so synchronization filters need to say how much of the data will be stored in the local database for offline access. This can be as little as 100MB. Records don’t take much from the available space, attachments do.

Note: the current size of the app itself is 37.7 MB on iOS (18MB on Android). Compared to Chrome with 82,6MB and OneNote with 190MB, it’s quite small.

Minimum 512MB RAM (1GB is better): A database of 15,000 records can run very smoothly on 512MB RAM, whereas a database of 2.5 million records can display average performance on 1GB RAM. In most cases, it depends on the way you’ll use it.

Camera autofocus is needed for barcode and QR code scanning. So bear this in mind in case you want to utilize this feature.

GPS location system for tracking activities, updating addresses, navigating, location tracking, etc. You need the device to have a GPS module in case you want to utilize these features. If a device does not have a GPS module (e.g. iPads without Sim card) – it gets the coordinates via WI-Fi. But this will always be less accurate and much slower than devices with actual GPS modules.

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